Hard ModeHard Mode Support
Questions, problems, or feedback about the Hard Mode app? We read every message.
Email us: support@gethardmode.com
You can also use Contact us inside the app (Settings → Support), which includes your app version so we can help faster. We typically reply within a few business days.
Subscriptions
How do I cancel? Subscriptions are managed by Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Hard Mode. You can also tap Settings → Manage subscription inside Hard Mode. To avoid being charged, cancel at least 24 hours before the current period ends.
I already subscribed but the app asks me to subscribe again. Tap Restore Purchase on the subscription screen, or Settings → Restore purchases. Make sure you are signed in to the same Apple ID that made the purchase.
Refunds. Apple handles all payments and refunds. Request a refund at reportaproblem.apple.com.
Your account and data
Forgot my password. On the sign-in screen, tap Forgot password and we will email you a reset link.
Download my data. Settings → Data → Download my data gives you a JSON file of your profile, workouts, and body-weight entries.
Delete my account. Settings → Account → Delete account permanently deletes your profile, workouts, and preferences. Deleting your account does not cancel a subscription, so cancel that through Apple first.
Apple Health
Connecting Apple Health is optional and read-only: Hard Mode shows your Apple workouts in your timeline and never writes to Health. You can turn it off in Hard Mode under Settings, or in the iOS Settings app under Health.